Manually upgrading your agent In Symantec Endpoint Protection Small Business Edition (SEP SBE) cloud, you can choose to do a manual upgrade before the agent LiveUpdate is made available. With the manual upgrade, you can run the installer on both servers and workstations and update to the most current version of the agent on a time schedule that. Symantec Endpoint Protection Client Installations on Windows Platforms (32-bit) Use the v5i32 executable file for 32-bit client installations only if you are using one. Traditional signature and heuristic file scanning engines form the backbone of Symantec’s security solutions; these engines use dozens of techniques to scan files for both known as well as unknown threats. This article describes how to manually download the latest antimalware definition updates for Microsoft Forefront Client Security, Microsoft Forefront Endpoint Protection 2010 and Microsoft System Center 2012 Endpoint Protection.
Please answer ALL of the following [admittedly tedious] diagnostic questions by number, preferably without quoting my post:
1a. When (approx. date) did you purchase the computer? 1b. Where or from whom did you purchase the computer? 1c. Was the computer sold to you as a brand-new, never-been-used-by-anyone-else computer or as a used (refurbished) computer? 2. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10? 3. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)? 4. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it? 5. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool? 6. Had you purchased the Kaspersky application or was it a free-trial version? 7. What Version & OS Build of Windows 10 is currently installed? • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key. Marking one or more of my replies as ANSWER at any point will officially close (end) your thread, whether your problems have been resolved or not. HELPFUL votes very much appreciated at anytime. Thank you. ![]()
Learning has never been so easy!
This document describes how to remove the Symantec Endpoint Protection 12.1 client from Windows Vista, Windows 7, and Windows 2008 based operating systems, both x86 (32 bit) and x64 (64 bit), manually. Upon completion of this manual uninstallation, the computer must be restarted one final time, in addition to any steps which require a restart.
11 Steps totalStep 1: Warning
The manual removal steps outlined below can disable any other Symantec products that are installed on the computer. It is recommended that all Symantec products be uninstalled by using Add or Remove Programs before starting this process. Manual uninstall via file removal and registry manipulation should only be attempted as a last resort after first running traditional removal through Add or Remove Programs, and if that does not work, by using CleanWipe.
Not all files, folders, registry keys, or registry values may be present. If an entry does not exist, move on to the next one.
Step 2: Log on as Administrator, Back up the Windows registry
Manual removal of Symantec Endpoint Protection must be done from the Administrator account. Before you begin this procedure, back up the Windows registry.
Step 3: To allow Symantec Endpoint Protection services to be configured
1.) Right-click the Symantec Endpoint Protection icon in the lower right corner of the screen, and click Open Symantec Endpoint Protection.
2.) In the left pane, click Change Settings. 3.) In the right pane, click Client Management > Configure Settings. 4.) On the Tamper Protection tab, uncheck Protect Symantec security software from being tampered with or shut down. 5.) Click OK. 6.) Close Symantec Endpoint Protection. Step 4: To stop Symantec Endpoint Protection
1.) Click Start > Run.
2.) Type msconfig, and click OK. 3.) On the Services tab, uncheck the following (not all may be present): 4.) Symantec Management Client 5.) Symantec Network Access Control 6.) Symantec Endpoint Protection 7.) Click OK. 8.) Click Start > Run. 9.) Type regedit and click OK. 10.) Navigate to the following key: 11.) HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSepMasterService 12.) Change the Start value to 4. 13.) Repeat step 8 for the following keys: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSmcService HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSNAC Restart the computer. After you restart the computer, a message appears. Check the box and click OK. Step 5: Remove the Teefer driver (may not be present):
Leica disto d1 manual. Click Start > Run.
Type regedit, and click OK. Navigate to the following key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlNetwork{4D36E974-E325-11CE-BFC1-08002BE10318} Find the keys that have a value of ComponentId that is set to symc_teefer2, and update the value of Characteristics to 40000. Navigate to the following key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlNetwork Delete the value Config. Exit the Windows Registry Editor. Click Start > Settings > Control Panel > Network Connections. Click a connection. In the dialog, click Properties. Select Teefer Driver, and click Uninstall. Repeat these steps for each Network Connection. Restart the computer. Step 6: To remove Symantec Endpoint Protection from the registry
Click Start > Run.
Type regedit, and click OK. In the Windows registry editor, in the left pane, delete the following keys if they are present. If one is not present, proceed to the next one.
HKEY_CURRENT_USERSoftwareSymantecSymantec Endpoint Protection
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBHDrvx86 HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesIDSVix86 HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesNAVENG HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesNAVEX15 HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSepMasterService HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSmcService HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSNAC HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSnacNp HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSRTSP HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSRTSPX HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSyDvCtrl HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSymDS HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSymEFA HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSymEvent HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSymIRON HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSYMNETS HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSysPlant HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesTeefer2
Go to HKEY_LOCAL_MACHINESOFTWARE, and delete the following keys if they are present:
MicrosoftSecurity CenterMonitoringSymantecAntiVirus
MicrosoftWindowsCurrentVersionApp PathsSmc.exe MicrosoftWindowsCurrentVersionControls FolderDisplayshellexPropertySheetHandlersLDVP Shell Extensions MicrosoftWindows NTCurrentVersionWinlogonNotifySEP SymantecSymantec Endpoint Protection MicrosoftWindowsCurrentVersionUninstallSevInst
Go to HKEY_LOCAL_MACHINESOFTWARESymantecInstalledApps, and delete the value SAVCE.
Go to HKEY_LOCAL_MACHINESOFTWAREWOW6432node, and delete the following keys if they are present:
MicrosoftSecurity CenterMonitoringSymantecAntiVirus
MicrosoftWindowsCurrentVersionApp PathsSmc.exe MicrosoftWindowsCurrentVersionControls FolderDisplayshellexPropertySheetHandlersLDVP Shell Extensions MicrosoftWindows NTCurrentVersionWinlogonNotifySEP SymantecSymantec Endpoint Protection MicrosoftWindowsCurrentVersionUninstallSevInst
Go to HKEY_LOCAL_MACHINESOFTWAREWOW6432nodeSymantecInstalledApps, and delete the value SAVCE.
Go to HKEY_CLASSES_ROOT, and delete the following keys if they are present:
*ShellexContextMenuHandlersLDVPMenu
AppIDCliproxy.dll AppIDHPPProtectionProviderUI.dll AppIDPatchWrap.exe AppIDProtectionUtil.dll AppIDSavMainUI.dll AppIDSavUI.exe AppIDSmcGui.exe AppIDSymNAPSHAgent.dll AppID{163A15AA-F8B0-4A44-8B5D-8C40F9B46E66} AppID{2E259067-4D17-4873-9D0E-BC56A2A99124} AppID{4D87269F-49AB-4095-93FF-52DAD221149E} AppID{4E9AEDCC-5516-41CC-AF40-2740C2310662} AppID{5C2FCE47-AC1E-43D5-8E5C-038570953896} AppID{610056EB-8561-4720-9C05-8E8C368E8779} AppID{6425FB43-BE2A-4AC9-9B70-1C18807882D1} AppID{7BC12215-782A-4031-A4D2-3770336543C9} AppID{7F9D125B-D23F-4275-8656-931F712092A7} AppID{CA39D995-ACA4-42B1-AABA-0C77EF20F785} cliproxy.objects cliproxy.objects.1 Cliproxy.ScanManagerCOMCallback Cliproxy.ScanManagerCOMCallback.1 CLSID{083684A2-47AB-4839-A3B3-8109F4266B29} CLSID{09FA8089-EE3E-4362-B8C0-1B0F4FD0505D} CLSID{0E4ACE4C-DB4D-42C4-83A6-9A71D9C2CC1C} CLSID{0F0E0EE0-760F-11D2-8E55-72C9EE000000} CLSID{173883C3-C6CF-4D17-9889-CDC51DCFF5E1} CLSID{17DE501A-6AD7-488C-9045-29FACC2262EF} CLSID{1CDDD0B9-03AA-4442-9A5B-AC98086513E1} CLSID{1FBEF3C8-45A0-42E0-8C68-681C4EB26DF7} CLSID{26AFF61A-3282-4915-92C6-DCD3DB29BD5C} CLSID{2707AAC5-C268-11D1-8263-00A0C95C0756} CLSID{2707AAC6-C268-11D1-8263-00A0C95C0756} CLSID{28FE5CD9-272D-442D-BA16-822126FCBD00} CLSID{2AA55A10-1373-499B-8485-561006D1A1B0} CLSID{2AE1F986-F3C3-4EF3-95DF-ED32AFE49510} CLSID{2E76B2BF-C603-11D1-826C-00A0C95C0756} CLSID{2E76B2C0-C603-11D1-826C-00A0C95C0756} CLSID{2E76B2C3-C603-11D1-826C-00A0C95C0756} CLSID{2E76B2C4-C603-11D1-826C-00A0C95C0756} CLSID{314F8196-D31F-456B-BAA6-0A87FEEC20E4} CLSID{327C5962-08E2-4EC6-A21A-340838D6EDB5} CLSID{35AF7390-D827-4C1C-B7E0-8A26EC695AF5} CLSID{3839D6F2-9AC5-4F95-9A47-504FB453ACBD} CLSID{3DA06333-6CF3-499D-83AE-804CB32863AA} CLSID{40C57BF5-CA86-11D1-B782-00A0C99C7131} CLSID{40C57BF6-CA86-11D1-B782-00A0C99C7131} CLSID{4128E694-4BB9-11D1-8190-00A0C95C0756} CLSID{4128E695-4BB9-11D1-8190-00A0C95C0756} CLSID{425DC6B2-28B6-41D2-AE94-0CE5E1CE7D9F} CLSID{43943CCA-883C-11D1-83A4-00A0C9749EEF} CLSID{4572031A-44ED-411B-9254-76449055D796} CLSID{47D635E3-9D14-40C9-A28C-64C2AA7AF647} CLSID{4B37F436-A1C7-43D6-8B48-2578BFB82F9C} CLSID{4DEF8DD1-C4D1-11D1-82DA-00A0C9749EEF} CLSID{501F9014-F64A-49AD-A36D-CB8F722D3739} CLSID{536604C2-B82E-11D1-8252-00A0C95C0756} CLSID{536604C3-B82E-11D1-8252-00A0C95C0756} CLSID{57BAFF80-7818-4874-9D14-0AEC89E8E713} CLSID{592DC44C-4977-11D1-818D-00A0C95C0756} CLSID{592DC44F-4977-11D1-818D-00A0C95C0756} CLSID{5CEC0E13-CF22-414C-8D67-D44B06420FC1} CLSID{62C95F44-F1B4-4460-A190-E0402B887BFF} CLSID{661CE64B-B9C4-40A0-A935-8A7A512CC794} CLSID{6C393196-AEEB-4CB0-8F8E-72EFC4C2C1CA} CLSID{6CAD485D-61FD-4989-8BE1-22BFDBD4260B} CLSID{6D53EC84-6AAE-4787-AEEE-F4628F01010C} CLSID{6F129A02-26F1-4AFB-80C4-8D0073EA2679} CLSID{72864BE2-6234-45AA-952D-00C10C34BEEE} CLSID{72E2440E-EBEA-49E6-A185-1BE03F723E28} CLSID{74F8002D-2DF2-479E-80B9-AF7AC93DF4A7} CLSID{7F365837-F578-11D1-B7B2-00A0C99C7131} CLSID{7F365838-F578-11D1-B7B2-00A0C99C7131} CLSID{7FBB7DCB-FF3D-467E-8962-7F1F58DE5B50} CLSID{84AC6BE7-8CF2-4E67-A80E-32ACD3D7C381} CLSID{8630F7C0-73E6-4C27-80AF-6ED3A7152194} CLSID{8BEEE74D-455E-4616-A97A-F6E86C317F32} CLSID{8F6F6788-4009-11D1-8184-00A0C95C0756} CLSID{91581CB1-0E7B-11D1-9D93-00A0C95C1762} CLSID{921BD9FB-4963-11D1-818D-00A0C95C0756} CLSID{94A95A15-EA82-46F5-B5BF-1176F6D77DF7} CLSID{94BFEEF1-3EAD-41E2-86FC-E1502DB9CB06} CLSID{98694799-6891-4FD7-A91D-FB43B78AEC8C} CLSID{9A4A52A6-7B83-403D-A6C9-1C8A492687CD} CLSID{A1987DB8-9F0D-47D1-80C9-DFCE76260841} CLSID{A302D4CF-8AAD-4B44-ADDE-7D1630CF6C37} CLSID{A5C06558-65A3-472D-A950-B5E3324A85C7} CLSID{AB08D3A3-260C-4CAB-BC71-8784DF963C8F} CLSID{AB124073-6726-461F-B219-BBD3E6DE19E1} CLSID{ABBAB8BD-E4F1-11D1-A42C-00A0C9A243C6} CLSID{ABBAB8BE-E4F1-11D1-A42C-00A0C9A243C6} CLSID{AC0A837D-9BE0-49A4-9495-582AFB88A673} CLSID{AE78D5A2-46A3-43BB-A166-1B0018F0F21B} CLSID{AEF1A62D-7C44-4985-9388-E9EE70F6CCFE} CLSID{AFBBB9C6-8A99-11D1-8892-0080C75FFCC4} CLSID{AFBBB9C7-8A99-11D1-8892-0080C75FFCC4} CLSID{B1E8CB59-77C3-4A8D-9B0D-73A1F71C71A8} CLSID{B91B0CAE-D866-11D1-B78C-00A0C99C7131} CLSID{BC66531F-3136-46B0-9FEA-AC2AB3B7CF66} CLSID{BE70B0B7-25AF-46E2-AF30-ED4EBBC1F149} CLSID{BEE62D80-4A07-11D1-818E-00A0C95C0756} CLSID{C05C035C-9C26-4F1E-B8BB-13F847313208} CLSID{C0C14422-4924-41B9-971A-030CB1119C3B} CLSID{C859248A-513E-11D1-8194-00A0C95C0756} CLSID{C859248B-513E-11D1-8194-00A0C95C0756} CLSID{C904B403-EA5E-48AB-99B6-F5A6EAD6D908} CLSID{CCD1C6CC-DCA5-448E-8C35-3BA8C6FBF99D} CLSID{CED1DFB3-4A7D-463F-985C-DBF75C52680B} CLSID{D4268CC3-BE07-4B6F-8364-B853D09FF3BD} CLSID{DEB07E48-ABCF-48AA-9B43-97E45D338C50} CLSID{DEDC07E8-EE02-4AB9-8DE3-15808156CB49} CLSID{E17664B2-DFBE-4654-8E40-672EC40C0276} CLSID{E25C22E6-78BD-45F9-88D2-6DF7A580E400} CLSID{E381F1C0-910E-11D1-AB1E-00A0C90F8F6F} CLSID{E59CB7FB-1C4E-4733-BBBD-29F3D366BAFD} CLSID{E7329452-FE39-4129-AB0F-5F8FD0AC628C} 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ProtectionUtil.StatusProblem_Definition ProtectionUtil.StatusProblem_DefsCorr.1 ProtectionUtil.StatusProblem_DefsCorrup ProtectionUtil.StatusProblem_HostInte.1 ProtectionUtil.StatusProblem_HostIntegr ProtectionUtil.StatusProblem_NetworkA.1 ProtectionUtil.StatusProblem_NetworkAcc ProtectionUtil.StatusProblem_NetworkQ.1 ProtectionUtil.StatusProblem_NetworkQua ProtectionUtil.StatusProblem_Provider.1 ProtectionUtil.StatusProblem_ProviderAu ProtectionUtil.StatusProblem_ProviderEr ProtectionUtil.StatusProblem_ProviderOf ProtectionUtil.StatusProblem_RebootPending ProtectionUtil.StatusProblem_RebootPending.1 ProtectionUtil.StatusProblem_Trialwar.1 ProtectionUtil.StatusProblem_TrialwareE Rtvscan.CSavInfo Rtvscan.CSavInfo.1 Rtvscan.CSavQuarantine Rtvscan.CSavQuarantine.1 Rtvscan.MailScanEngine Rtvscan.MailScanEngine.1 Rtvscan.ResultsViewCOMCallback Rtvscan.ResultsViewCOMCallback.1 Rtvscan.ScanManagerService Rtvscan.ScanManagerService.1 Rtvscan.VirusFoundCOMCallback Rtvscan.VirusFoundCOMCallback.1 SavMainUI.ConfigureableScanCollection SavMainUI.ConfigureableScanCollection.1 SavMainUI.SavAutoprotectExchange SavMainUI.SavAutoprotectExchange.1 SavMainUI.SavAutoprotectFilesystem SavMainUI.SavAutoprotectFilesystem.1 SavMainUI.SavAutoprotectInternetEmail SavMainUI.SavAutoprotectInternetEmail.1 SavMainUI.SavAutoprotectNotes SavMainUI.SavAutoprotectNotes.1 SavMainUI.SavConfigureableScan SavMainUI.SavConfigureableScan.1 SavMainUI.SavProtectionProvider SavMainUI.SavProtectionProvider.1 SavMainUI.SavQuarantineItem SavMainUI.SavQuarantineItem.1 SavMainUI.SavQuarantineItemCollection SavMainUI.SavQuarantineItemCollection.1 SavMainUI.TamperProtectionProvider SavMainUI.TamperProtectionProvider.1 SavMainUI.TamperProtectProcess SavMainUI.TamperProtectProcess.1 SavUI.ActionableAlertCOMAdapter SavUI.ActionableAlertCOMAdapter.1 SavUI.ResultsViewCOMAdapter SavUI.ResultsViewCOMAdapter.1 SavUI.VirusFoundCOMAdapter SavUI.VirusFoundCOMAdapter.1 SEP.AV.ScanDlgs SEPOutlookAddin.OutlookAddin SEPOutlookAddin.OutlookAddin.1 Shelsel2.Shelsel2 Shelsel2.Shelsel2.1 Symantec.IPS.WebProtection Symantec.IPS.WebProtection.1 SymNAPSHAgent.CSymNAPSHAgentComponentInfo TypeLib{1708F2CA-DCD5-4492-8260-FC9F58358478} TypeLib{1C68BD0A-0264-4D90-904E-69D63F9090FC} TypeLib{2149B26D-55C9-4DC3-BD03-B982AAA1733A} TypeLib{2707AAC2-C268-11D1-8263-00A0C95C0756} TypeLib{2E76B2B4-C603-11D1-826C-00A0C95C0756} TypeLib{536604BF-B82E-11D1-8252-00A0C95C0756} TypeLib{592DC449-4977-11D1-818D-00A0C95C0756} TypeLib{69A9E691-DD09-4DBD-BBE1-BB63B8BE2652} TypeLib{6F952B50-BCEE-11D1-82D6-00A0C9749EEF} TypeLib{7F1806A6-1864-4697-A06B-E36F41D75DEF} TypeLib{9D75182B-19F7-469B-83CB-180FE3338F33} TypeLib{A559E5DA-F585-4590-AAC4-E00737E19425} TypeLib{C0155A1A-11F1-4178-BE82-32FA1BB6AA5D} TypeLib{E8996CAF-8E36-4818-948E-5C627388056F} TypeLib{F32F2023-8607-11D1-8892-0080C75FFCC4} TypeLib{FAD5CC54-0E68-11D1-9D91-00A0C95C1762} TypeLib{FF1C1AB5-C27D-11D1-8263-00A0C95C0756} VpshellEx.VpshellEx VpshellEx.VpshellEx.1
Go to HKEY_LOCAL_MACHINESOFTWAREClasses, and delete the keys listed in step 8.
Go to HKEY_LOCAL_MACHINESOFTWAREClassesWow6432Node, and delete the keys listed in step 8. Go to HKEY_LOCAL_MACHINESOFTWAREWOW6432nodeClasses, and delete the keys listed in step 8. Go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall, and click the Uninstall registry key to select it. On the Edit menu, click Find. Type symantec, and click Find Next. Look for any values that appear in the right pane that includes the word Symantec, in a key that is still in HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall. If the key that is selected is still in HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall, delete the key (in the left pane) – it will be an 24 letter/number alphanumeric “GUID” surrounded by {} brackets. Repeat the search. If the key that is selected is not in HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall, continue to the next step. Remove any values with 'Symantec' in the path from the following key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionSharedDlls
Use Edit > Find to search for any instances of the following strings, and delete any registry values that contain them or have the string as the name:
Vpshell2
VpShellEx VpshellRes
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Step 7: To find and remove the product GUID
In the Windows registry editor, go to the following key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-18Products
Click Products to highlight it. On the Edit menu, click Find. Type Symantec Endpoint Protection. Click Find Next. A value appears in the right pane that includes the words Symantec Endpoint Protection, in a key named 'InstallProperties'. The 'InstallProperties' key resides within another key whose name is a hexadecimal string. This hexadecimal string is the product GUID. Use Edit > Find to search for any instances of the product GUID, and delete any registry values that contain it or have the string as the name. Step 8: To restore default Windows network settings
Go to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesNetworkProviderHwOrder.
Edit the ProviderOrder value to take out SnacNp from the list. Repeat step 2 for HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesNetworkProviderOrder. Go to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesRasManPPPEAP. In the 13 key, delete the following values: ConfigUIPath IdentityPath InteractiveUIPath Path Rename the ConfigUIPathBackup, IdentityPathBackup, InteractiveUIPathBackup, and PathBackup values to ConfigUIPath, IdentityPath, InteractiveUIPath, and Path respectively. Repeat steps 5 and 6 for the 25, 26, and 4 keys. Delete the key HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesRasManPPPEAP88. Step 9: To remove Symantec Endpoint Protection files and folders
Restart the computer into Safe Mode. To enter Safe Mode on Windows Vista and Windows 7, read the Microsoft article Start your computer in safe mode.
In Safe Mode, log on as the Administrator account. Delete the following files and folders. If a file or folder is not present, proceed to the next one. C:Program Files (x86)SymantecSymantec Endpoint Protection If you installed Symantec Endpoint Protection in a different folder, delete that folder instead. C:UsersAll UsersMicrosoftWindowsStart MenuProgramsSymantec Endpoint Protection C:UsersAll UsersSymantec C:ProgramDataSymantec C:WindowsSystem32driversSEP Go to %systemdrive%System Volume Information. Right-click EfaData, click Properties, and uncheck Read-only. Delete EfaData. Delete the following driver files in both C:WindowsSystem32drivers and C:WindowsSysWOW64drivers. In all cases delete the files with the extensions .sys, .cat, and .inf with the following prefixes: SEP SYMEVENT SysPlant Teefer WGX Delete the following driver files in both C:WindowsSystem32 and C:WindowsSysWOW64: FwsVpn.dll SysFer.dll snacnp.dll SysFerThunk.dll SymVPN.dll Go to C:WindowsInstaller. For each file in C:WindowsInstaller, right-click the file and click Properties. On the Summary tab, check to see whether the file was created by Symantec. If it was, delete the file. Repeat steps 10 and 11 for every file in the folder. Step 10: To remove the Teefer driver
Click Start > Search, type cmd, and press Ctrl+Shift+Enter to start a command prompt with Administrator privileges.
Type pnputil -e to list the Symantec drivers in the driver store. Type pnputil -f -d oem.inf to remove Symantec drivers from driver store, where is a number corresponding to one of the Symantec drivers listed in the previous step. Type exit to close the command prompt. In the Windows registry editor, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E972-E325-11CE-BFC1-08002bE10318}. Delete any keys that have a value of ComponentId that is set to symc_teefer2. Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlDeviceClasses{ad498944-762f-11d0-8dcb-00c04fc3358c}. Delete any keys that have a name containing SYMC_TEEFERMP. Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlDeviceClasses{cac88424-7515-4c03-82e6-71a87abac361}. Delete any keys that have a name containing SYMC_TEEFERMP. Close the Windows Registry Editor. In the Device Manager (devmgmt.msc), go to Network Adapters, and delete all entries with 'teefer' in them. Delete any network adapters to which teefer was attached. This causes the adapters to be reinstalled. This step must be done in order for there to be network connectivity after you restart the computer. Restart the computer into normal mode. ![]() Symantec Endpoint Protection 11.0 Update Definitions ManuallyStep 11: Restart the computer
You must restart the computer again in order to ensure that all changes have been made.
Symantec Endpoint Protection Manually Delete QuarantineReferences
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